Due to the COVID-19 issue, many of you are asking for Masks, thermometers, nebulizers, gloves, pulse oximeters, and some of these supplies we are limited to how many they will send to us. Please call our store and have your name added to the list. We will call you when the item you are looking for comes in. Westside Medical at 585-227-8750 or Eastside Medical at 585-623-8936

Meet The Westside Medical Staff

RESNA certified Assistive Technology Professionals (ATP) Our ATPs assist physicians and therapists during clinical wheelchair evaluations at some of the most respected clinics in the area. During an evaluation, a Westside ATP teams up with a clinician to determine the appropriate piece of equipment that will help the patient achieve the highest level of function and mobility. Credentialed through the Rehab Engineering & Assistive Technology Society of North America (RESNA), our ATPs attend continuing education courses approved by the National Registry of Rehabilitation Technology Suppliers throughout their careers in order to obtain CEU and CCC credits.

In loving memory of Eric Nettnin

In loving memory of Eric Nettnin

Eric started in the DME industry when he was just 16 by delivering and setting up equipment. Throughout his career he became more familiar with Rehab Sales and was able to provide the proper equipment for each specific individual. He enjoyed seeing the positive changes he was able to make to customers lives. He was passionate about helping others at work and outside of work. His positive energy allowed for a positive work environment daily. Eric has a lot to do with the success of Westside/Eastside Medical Supply and his efforts will never be forgotten.

CUSTOMER SERVICE

CUSTOMER SERVICE

Kathleen Mannillo, Sara Tebo, Jessica Altobelli, and Amanda Nettnin

From answering customer questions to dealing with insurance companies our team takes the steps necessary to make sure that you are a satisfied customer when you leave our store. They are factory-trained certified fitters for orthotics as well as very knowledgeable on all products we carry. With over 15 years of combined experience, our customer service team can help find the product to best fit you!

BILLING

BILLING

Christina Nettnin, Amanda Varrone and Tiffany Ossichuck

The billing team helps to make sure that each customer is being billed correctly based on their insurance plan as well as day-to-day expenses that occur in the store. They are knowledgeable on pricing of products as well as specifics. Although much of their work goes unseen to others, they are an important asset to the team with over 15 years of accounts payable experience.

REHAB SALES

REHAB SALES

Ed Nettnin, Jennifer Bly, Micah Thaxton and Paul Grisdale

Power mobility is important to us. Our rehab sales team can give high-end power mobility assessments and evaluations which will in turn help our team find the correct fit for your unique issue. The rehab sales team is knowledgeable and responsible when it comes to power mobility devices. Our sales team is RESNA certified allowing them to handle all aspects of complex rehab such as custom seating, custom wheelchairs and patient lifting systems.

ACCESSIBILITY

ACCESSIBILITY

Leanna Spallina, Mitch Drobeck, Kevin Leary, Brad Hewitt, Jeff Benjamin and Rob Derleth

Our Accessibility Staff are licensed mechanics throughout the City of Rochester making them experts on all your needs. They are experienced in installing and servicing stair lifts, vertical platform lifts, ramps, and residential elevators. Our accessibility staff is helping people stay in their homes through the networks at Westside Medical Supply and their own connections established over many years.

SERVICE

SERVICE

Jon Adsitt and Melissa Galitzdorfer

Our service technicians are experts in in the repair and maintenance of rehab equipment. They understand an individual’s worry of being without their medical equipment due to malefaction or damage. They work around the clock to provide needed repairs quickly and efficiently. 

WAREHOUSE

WAREHOUSE

Ryan Haines, Mike Comella and Emad Ashkar

Our educated delivery men give their best to the public and safely deliver any item needed. These men are who the public sees on a day to day basis as they deliver in just a days’ notice to anywhere in the Western NY region. Customer satisfaction is important to our team therefore they will thoroughly explain everything about the product and correctly set it up to make sure it is comfortable for the client.

Mark Delmotte

Mark Delmotte

As a Certified Orthotist, Mark knows everything there is to know about the body as well as how to treat it utilizing bracing and supports of all kinds. He takes care of the body from nose to toes from fitting the patient to finding the perfect product to best suit your injury, he can do it all. Just schedule an appointment and he will help you find the best suited product for your needs!

Eastside Staff

Eastside Staff

James Herring (Manager) and Marisa Feeley

Our Eastside staff is trained and educated in CSR as well as knowledgeable about Pediatric Rehab. They can find the product that best fits your needs as well as answer any questions you may have on any products and services that we offer. They are knowledgeable about products and options to best suit your injury. Their positive attitudes and drive for the company make them great leaders at the Eastside location.